You are not alone. We're here to listen.

Every 30 seconds, a person in Australia reaches out to Lifeline for help.

We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.

We exist so that no person in Australia has to face their darkest moments alone.

About this service

• Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
• confidential one-to-one support with a trained Lifeline telephone crisis supporter

Phone call Service:

• Listen without judgment
• Provide a safe space to discuss your needs, worries or concerns
• Work with you to explore options for support

Text Service:

• Listen without judgment
• Provide a safe space to discuss your needs, worries or concerns
• Work with you to explore options for support

Accessing the service

• Step 1: Text 0477 13 11 14​
• Step 2: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.​
• Step 3: read and accept the Terms and Conditions. By using this service you accept these terms.
• Step 4: You will be connected with a Crisis Supporter as soon as one is available.

Call and Text options available